Process management is a set of practices that analyze and monitor organizational workflow through a systemic view to achieving organizational objectives.
From the quality perspective, managing processes allows the company to promote continuous improvement by following objectives, policies, and strategies that meet all interested parties.
Motivating and engaging the team in improvement activities is one way to improve the organization’s high performance.
What Are The Importance And Benefits Of Process Management?
Through process management by great lakes advisory chicago for instance, the manager assesses how practical the activities are at each workflow stage until the final product is reached. Thus, it is possible to have a clinical look to identify bottlenecks, address deviations, eliminate bureaucracy and be more assertive in achieving results and decision making. But what other benefits does process management bring to your business?
Time Management
With efficiently managed processes, you reduce the duration of each process, and professionals can be more effective individually, boosting team productivity and collective results. Have you ever thought about how much time you can save in your activities if your company’s processes are less bureaucratic?
Cost Reduction
With sharp process management, the organization identifies possible failures and obtains the maximum possible use, reducing costs. Let’s take as an example a company that manufactures tables. From the mapping and process management, the manager can identify how a collaborator should carry out his activities during manufacturing.
In addition, it checks if there is an overload for the team in certain stages (or idleness), finds out where the deviations are, wastes raw materials, and measures the productive capacity.
Cost Reduction With Process Optimization
With an eye toward continuous improvement, the company not only improves quality but also makes great strides in competitiveness and innovation. Think of a commercial sector that has no organized process. Everything is done on the fly; each salesperson meets and resolves customer demands based on their experience, without a cadence of service in the salesperson’s routine. As a result, the team stopped closing with ten clients in a month.
How to correctly handle and identify failures if there is no standardization since each seller has created his method?
And how to be more competitive if there is no revenue and the company does not have a differential in service?
If all activities follow a process, the quality of products and services is an inevitable consequence.
Qualifies Decision Making
With a well-mapped process, you make decisions based on objective evidence to solve the problem and not based on guesswork that can only result in momentary resolution. Take as an example the commercial team that does not reach the goals. How to know if the problem is the lack of follow-up, insufficient number of emails or calls for the proposed goal, and little training in a disorganized environment?
With an established process, the manager can collect all this data, plan, implement corrective actions, establish new KPIs and subsequently monitor the results.
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